policies

shipping information

Have any unanswered questions? Get in touch, we'd love to hear from you.

Email info@greysonclothiers.com.

SHIPPING TO THE UNITED STATES

Orders placed before 12:00pm will be shipped the same day. Orders placed after 12:00pm will be shipped on the next business day. Orders under 5 pounds (3 items) will incur a $10.00 shipping fee. Orders will be shipped using standard delivery within 5 business days using the UPS Ground delivery service.

 

Upgrades on delivery options will be shown on our checkout pages and will ship using express mail options provided by UPS. All orders over $500.00 will require an indirect or direct signature upon delivery. Please contact us either by phone or email if you would like to waive the signature option.

 

International delivery

Orders placed before 12:00pm will be shipped the same day. Orders placed after 12:00pm will be shipped on the next business day. Orders outside the US will be dispatched using the UPS international priority service and can take 5-10 business days depending on where the package is being shipped (prices vary depending on country). Tracking information will be emailed to you once your order has been dispatched.

 

Upgrades on international delivery options will be shown on our checkout pages and will ship using international express mail options provided by UPS. Please note that surcharges may be incurred on heavy items.

 

Custom charges

Greyson Clothiers is not responsible for brokerage fees, import taxes or duties applied when the package enters the destination country. Customers should consult the customs legislation of their country. Returns and exchanges are the responsibility of the recipient.

 

If orders are refused by customers at point of delivery or if there is a charge back to Greyson Clothiers for return shipping or duties, the customer is financially responsible and it will be deducted from their credit.

 

tracking your order

Once your order has been shipped an email will be sent to your email address provided with all relevant tracking information for you to track the progress of your parcel.

 

time and cost

Orders placed before 12:00pm will be shipped the same day. Orders placed after 12:00pm will be shipped on the next business day.

 

For orders placed in the contiguous United States, UPS Ground promises delivery in 1 - 5 business days. Cost is $10.00 for all orders under 5 pounds (3 items). Orders shipping to Hawaii and Alaska will ship via the US Postal Service and delivery can be expected in 3 - 7 business days.

 

Two-day delivery is 2 working days and costs $35.00 for under 5 pounds and $50.00 over 5 pounds in the United States.

Next day delivery is 1 working day and costs $50.00 for under 5 pounds and $100.00 for over 5 pounds in the United States.

International deliveries outside North America are $35.00 (not including tax or duties) and can take 3 - 7 business days for delivery.

All domestic orders will be delivered by the United States Postal Service from 9am - 7pm.

 

 

 

 

 

CONTACT US

info@greysonclothiers.com

 

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